HELP & FIELD NOTES

A clearer path to your first test.

Start with examples, explore the workspace, then choose a live measurement when you are ready.

Explore the app

Explore without sending a test

Open the demo in EXAMPLE mode. Visit Targets, Compare, History and Settings. Change the preview layout without restarting the app.

Run a live measurement

Switch EXAMPLE to LIVE in the app. Review the sharing prompt, choose a public target you are authorised to test, then start the measurement.

Troubleshoot a missing response

Try another permitted target or region. Provider limits, browser CORS restrictions and remote filtering can prevent a result. Unknown values are not zero latency.

Use the full workspace

On a smaller screen, open the full browser app for more room. The iPhone preview shows the web phone layout; Mac uses the responsive browser app.

Need a hand?

Tell us your browser, device, the screen you were on and what happened. Please leave private targets and sensitive results out of your message.

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